COMMON QUESTIONS
Frequently Asked Questions
How does demo management work?
Every LabelGrid account includes a branded demo submission page. Artists visit your page, upload tracks, fill in their bio, genre, and social links, and submit. Submissions appear in your dashboard where you can listen, review profiles, and respond using reply presets. Mark each demo as accepted, rejected, or under review.
Can artists submit demos directly?
Yes. Share your demo submission link on your website, social media, or in artist outreach messages. Artists visit the page and submit their tracks directly — no email attachments, no file-sharing links. Everything arrives organized in your LabelGrid dashboard.
Is demo management included in all plans?
Yes. Demo management is included with every LabelGrid plan at no additional cost. You get the branded upload page, reply presets, status tracking, cloud storage integration, and secret links regardless of which plan you choose.
Can I customize the demo submission form?
Yes. You can configure the fields artists see on your submission page, including genre selections, social media links, biography, and audio file requirements. The page is branded with your label identity.
What are reply presets?
Reply presets are reusable response templates you create for common scenarios — acceptance confirmations, rejection notices, requests for additional material. When reviewing a demo, select a preset and send a professional response in one click instead of typing the same message repeatedly.
How does cloud storage integration work?
Connect your Google Drive or Dropbox account in the LabelGrid settings. When reviewing a demo submission, save the audio files directly to your cloud storage with one click. Files are organized and accessible to your A&R team, mastering engineers, or anyone who needs them.
What are secret links?
Every file in your LabelGrid library gets a unique secret link for secure sharing. Send the link to A&R staff, engineers, marketing teams, or other decision-makers without granting them access to your full dashboard. Secret links are revocable — invalidate any link at any time.
Can I share demos with my team?
Yes. Use secret links to share any demo submission with team members securely. Each link provides access to the specific file without exposing your dashboard or other submissions. You control who has access and can revoke links at any time.




