COMMON QUESTIONS
Frequently Asked Questions
What is SOBO delivery?
SOBO (Sent On Behalf Of) delivery means LabelGrid delivers your music to DSPs under your Merlin membership, so you keep 100% of what Merlin negotiated. DSPs pay Merlin directly at the rates your membership secured.
Does LabelGrid charge distribution fees on Merlin deals?
LabelGrid charges 0% distribution fees on SOBO deliveries. You keep every cent of your Merlin-negotiated rates.
What platforms does Merlin cover?
Merlin has licensing deals with major DSPs including Spotify, Apple Music, Amazon Music, YouTube Music, Tidal, and others. For DSPs not covered by Merlin, LabelGrid delivers through its standard distribution pipeline to ensure complete worldwide coverage.
How do I get started with Merlin delivery?
Contact our team to set up SOBO delivery. We will configure your Merlin membership details, set up direct DSP feeds, and onboard your catalog. The process typically takes a few business days.
Can I use LabelGrid for non-Merlin platforms too?
Yes. LabelGrid provides standard distribution to all major DSPs. For platforms where Merlin does not have deals, your releases are delivered through LabelGrid's standard pipeline — giving you complete coverage across all major platforms.
Is LabelGrid a Merlin Network member?
Yes. LabelGrid is itself a Merlin Network member and a Spotify Preferred Provider. LabelGrid can reach Merlin-network DSPs on a customer's behalf, and it also acts as the operational delivery layer for customers who bring their own Merlin membership through SOBO.
What is the difference between SOBO and standard distribution?
With SOBO (Sent On Behalf Of), your music is delivered under your own Merlin licenses and DSPs pay Merlin directly at your negotiated rates, so you keep 100% of those royalties with no LabelGrid distribution fee. Standard LabelGrid distribution uses LabelGrid's own deals and follows your plan's royalty retention. Many Merlin members use both: SOBO for Merlin-covered platforms, standard delivery for the rest.
How long does Merlin onboarding take?
After you share your Merlin membership details, LabelGrid verifies your credentials, coordinates the SOBO setup with Merlin, and maps your DSP feeds. Onboarding typically takes a few business days, depending on how many Merlin-covered DSPs you deliver to.




