COMMON QUESTIONS
Frequently Asked Questions
What is a white-label music distribution portal?
It's a distribution platform your customers use under your brand. They sign up on your domain, upload and distribute releases, and track earnings, while LabelGrid operates the delivery and royalty infrastructure behind the scenes. Your customers never see LabelGrid.
Do my customers ever see LabelGrid?
No. The portal runs on your domain, carries your name and design, and sends emails from your address. The customer relationship, and the brand on it, stays yours.
Can I set my own prices?
Yes. You build your own plans and prices, and the portal bills your customers through your connected Stripe account. What you charge on top of your LabelGrid costs is your margin to define.
Do I need developers to launch?
No. Everything is configured from an admin dashboard. If you'd rather put distribution inside your own software, with your own front end and code, that's what Engine, our distribution API, is for.
How is this different from Engine, the API?
Engine is for teams that build their own product on our infrastructure. Imprint is the ready-made version: the same engine with a complete branded front end, billing included. Many companies start on Imprint and add Engine integrations later.
How do I get access?
Through the waiting list. We onboard resellers in order, with hands-on setup help for every new portal.





