Questions people actually ask
Who is behind EmuBands, and who runs LabelGrid?
EmuBands is a trading name of EmuBands Ltd, which their Terms describe as a company registered in Scotland with a registered office in Glasgow, and their About page says EmuBands are digital music distributors based in Glasgow, a UNESCO City of Music. That page's heading says EmuBands formed in 2005, and their switching guides say the company has remained fully independent and owner-operated since then. LabelGrid is LABEL GRID, LLC, formed in 2017, independently owned with no major-label and no DSP parent, working from Denver, Colorado. They are the older company and they say so on their own homepage.
How much does EmuBands cost?
Their pricing FAQ offers two routes, which it describes as a one-time fee per release and EmuBands Premium, unlimited distribution for one price. On the one-time route a single of 1 track costs £15.00 / €17.50 / $20.00, a bundle of 2 to 20 tracks costs £30.00 / €35.00 / $40.00, and a large bundle of 21 tracks or more costs £45.00 / €52.50 / $60.00. Their Plus and Pro packages at £30 / €35 / $40 and £60 / €70 / $80 a year buy the feature set and still pay the per-release fee on top; only Premium removes that fee. Neither route takes a percentage of royalties. A LabelGrid plan does: alongside a flat yearly fee, published for every distribution plan and API tier, you keep 85% of standard-DSP royalties on Solo and Basic, 90% on Pro and 95% through LabelGrid's own deals on Custom Distribution and the API tiers.
What happens to my EmuBands releases if I stop paying?
Their Premium tier is one annual fee of 90 GBP / 105 EUR / 120 USD for unlimited releases with no per-release charges, their own FAQ says that if you leave the Premium plan your releases will be removed from stores, and LabelGrid is blunter still, because a subscription lapsed or unpaid for more than 60 days may mean we remove or withdraw the content and suspend the account on any plan. They also publish a way out that keeps the catalogue up and we have no equivalent: converting a release to a Forever Release costs 10 GBP / 12 EUR / 13 USD for a single and 20 GBP / 24 EUR / 26 USD for a bundle, one time, per release. Releases bought on their pay-per-release model stay live without any conversion.
Does EmuBands take a cut of your royalties?
No, and it is their contract rather than their marketing that says so. Their Terms state that EmuBands shall account for and pay to the client 100% of EmuBands' receipts from usage and exploitation via the DSPs, and that EmuBands shall retain 0% of those receipts, on every package including the free Basic account. A LabelGrid customer keeps 85% of their standard-DSP royalties on Solo and Basic and 90% on Pro. On Custom Distribution and every API tier a customer keeps 95% of what they earn through LabelGrid's own standard-DSP deals, and 100% of what they earn on their own direct DSP deals or their own Merlin membership through SOBO, which is available on Custom Distribution and the API tiers only. On retention they match or beat us on every plan except where you bring your own DSP deals, and pretending otherwise would take one click to disprove.
Which one is better for YouTube Content ID?
Their Content ID FAQ says they take no commission from money you earn as a result of YouTube monetisation and return 100% of it to you, and it lets a customer set different policies across each recording. That rate sits behind a subscription: their pages say Content ID is included with EmuBands Pro and Premium subscriptions, and that if you downgrade from Pro or Premium they will cease managing your releases on YouTube Content ID even where those releases have been converted to Forever Releases. LabelGrid makes Content ID registration available on every distribution plan, and you keep 80% of the Content ID and UGC revenue earned through LabelGrid's deals, with a 20% fee on that revenue. A better rate behind a subscription against availability on every plan at a fee: price both against what you actually earn on YouTube.
How do payouts work at EmuBands, and how do they work at LabelGrid?
Their FAQ says there is no minimum payout threshold at EmuBands, so a customer can request a payout at any time regardless of how much they have earned, and that is a commitment LabelGrid does not make: LabelGrid's minimum payout is USD 20, with a smaller balance carried forward. Before requesting a payout their customers need an active Self-Billing Agreement, set up in the account and renewed annually. Their Terms commit to paying all monies claimed within 10 working days of the request, subject to funds having been received from the DSPs, and their payments are normally made via Wise or PayPal subject to those providers' own deductions; a bank transfer to a UK bank account carries a £1 administration charge, and their Terms state that no such charge applies to payments made via PayPal or Wise. LabelGrid charges no payout fee of its own on any plan. The bank transfer fee for each payout is deducted at cost. LabelGrid pays monthly: the statement is generated from the 21st, payment is initiated between the 3rd and the 14th of the following month, and funds arrive 3 to 7 business days after that.
Can you get a refund if you cancel?
Their Terms state that the client can cancel at any time and that on a request for Early Cancellation EmuBands will refund the Contract Price in full, with no refund offered after the Point of Distribution. That is better than our answer before distribution and the same as it afterwards. On LabelGrid standard plans a customer may terminate at any time in writing, and fees already paid for the term are not refunded.
Is either distribution licence exclusive?
Neither is. Their Terms have the client grant EmuBands a non-exclusive licence to give DSPs permission to distribute the recordings, and their rights FAQ answers the question the same way. The licence LabelGrid takes is global and non-exclusive, you may distribute the same content elsewhere at the same time, and no exclusivity survives termination. On their side, for non-subscription services their Terms say they will automatically continue to supply services on an ongoing basis unless the client instructs otherwise, and a takedown request for one release does not end the agreement for the rest.
What do the EmuBands packages actually include?
Their comparison table ticks charts registration, compilation and various-artist releases, a custom label name, custom price tiers, pre-save set-up and smart links, and pre-orders for Plus, Pro and Premium, and ticks hi-res audio submission, Apple Digital Masters, profile verification, Content ID features, video call support, playlist pitching, royalty payment splitting and a personal account manager for Pro and Premium only. Dolby Atmos submission is Pro and Premium as well, at £20 per track to Apple Music, Amazon Music and TIDAL, uploaded through the account manager. Premium includes up to 5 artist names usable across as many releases as the customer wants, with extra names at £10 / €12 / $13 each. Two of those rows have a LabelGrid counterpart worth naming: Atmos and high-resolution masters are on every LabelGrid distribution plan and every API tier at no extra charge, and automated splits with per-artist statements run from Basic up and on every API tier, not on Solo.
How do you move a catalogue from one distributor to another?
Their switching guide puts it plainly: there is no switch in the back end of streaming services to transfer catalogues, so the process is adding identical versions of the releases to the new distributor and then asking the old one to take their versions down. That is true of LabelGrid too. Keeping the same ISRC, track title, version information, artist name and audio file gives play counts the best chance of linking, and their guide suggests adding the new release about a week before the old distributor takes theirs down. LabelGrid lets a customer enter ISRCs and UPCs they already hold during release creation, which is how that continuity is kept.