Joox

Official Website

Market: Southeast Asia & South Africa

Overview

JOOX is a leading music streaming service in Asia, known for its mix of local and international content alongside interactive features like karaoke and live broadcasting. Available on web, mobile, and smart devices, JOOX provides users with on-demand streaming, curated playlists, and community-driven music experiences tailored to regional tastes.

Market / Platform Focus

JOOX serves multiple Asian markets, with strong presence in Hong Kong, Malaysia, Indonesia, Thailand, and South Africa. The platform emphasizes regional music alongside global hits, making it a key destination for artists seeking to engage diverse audiences in emerging and established music markets.

Yes — LabelGrid delivers your releases to JOOX. Distribution is included on every distribution plan, for record labels, distributors, and independent artists alike.

JOOX AT A GLANCE

  • Typical go-live: verify per DSP — JOOX processing time is not published in our current reference, so confirm the current timeline with JOOX before planning a release date.
  • Audio accepted: Verify current JOOX support — deliver a standard high-quality master and we handle the JOOX-required format.
  • Lossless, Hi-Res & spatial audio: Verify current JOOX support — do not assume lossless or spatial delivery.
  • Territory: a streaming service available in parts of Southeast Asia (Tencent-affiliated).
  • Metadata: ISRC per track and a 12-digit UPC, as required across DSPs.
  • Royalties: tracked in LabelGrid’s royalty accounting with automated splits.

LABELGRID

LabelGrid Integration

LabelGrid delivers your music directly to JOOX’s catalog with complete and accurate metadata, ensuring it meets the platform’s technical and editorial standards. Our integration supports high-quality audio, localized metadata, and regional release scheduling to optimize visibility in target markets.

Getting Started

To release your music on JOOX through LabelGrid, prepare your audio files, artwork, and metadata according to our specifications. Select JOOX as a distribution partner when scheduling your release, and our system will handle ingestion, verification, and compliance with JOOX’s standards.

LabelGrid provides the tools you need beyond distribution: catalog management for your metadata and releases, royalty accounting with automated artist statements, and promotion tools including smart links and pre-saves.

JOOX delivery specifications

Spec Detail
Audio formats accepted Verify current JOOX support — deliver a standard high-quality master and LabelGrid handles the required format
Lossless / Hi-Res support Verify current JOOX support
Spatial audio Verify current JOOX support
Artwork requirements Verify current JOOX support — use original, high-resolution square cover art with no misleading imagery
Metadata required ISRC per track and a 12-digit UPC; full contributor credits recommended
Territory / availability A streaming service available in parts of Southeast Asia (Tencent-affiliated)
Monetization model Subscription and/or ad-supported streaming (verify current JOOX support); royalties tracked in LabelGrid accounting with automated splits
Artist-profile linking Verify current JOOX support
Pre-order / pre-save Verify current JOOX support
Typical go-live after submission Verify per DSP — JOOX processing time is not published in our current reference; confirm the current timeline with JOOX
Delivery method Delivery by LabelGrid (via a sub-distribution partner where applicable)

Requirements can change — confirm current details with JOOX.

How long until my release is live on JOOX?

Verify the current go-live timeline with JOOX. JOOX processing time is not published in our current reference, so we don’t state a specific number of business days. LabelGrid processes and reviews your release and delivers it to JOOX (via a sub-distribution partner where applicable). Planning a specific release date? Submit ahead of time and confirm the current timeline with JOOX before you commit to a date.

Related: music distribution · royalty accounting · automated royalty splits · pricing · compare distributors · LabelGrid for labels · JOOX help article

WHY JOOX

Artist Benefits

By distributing to JOOX, artists can tap into a broad and engaged listener base across Asia. The platform’s playlist ecosystem, live features, and karaoke tools provide multiple opportunities for exposure and fan engagement beyond traditional streaming.

Key Features

  • Strong presence in Hong Kong, Malaysia, Indonesia, Thailand, and South Africa

  • Catalog includes local hits and international music

  • Karaoke and live broadcast features for fan engagement

  • Curated playlists and algorithmic recommendations

  • Available on mobile, desktop, and smart devices

  • Regional release date control for targeted campaigns

Ready to Try LabelGrid?

DEEP DIVE

What You Should Know About JOOX

Southeast Asian Reach

JOOX is a music streaming service owned by Tencent Music, serving listeners across Thailand, Malaysia, Indonesia, Hong Kong, Myanmar, and South Africa. It has become one of the leading streaming platforms in several Southeast Asian markets where Spotify and Apple Music have less penetration.

Features & Engagement

JOOX stands out with built-in karaoke functionality, live streaming, and social features. Users can sing along to songs, broadcast live performances, and interact with other music fans. These engagement features create deeper connections between artists and listeners.

Market Opportunity

Southeast Asia's combined population exceeds 680 million people, with a young, mobile-savvy demographic. JOOX's free tier (with ads) and affordable premium pricing make music accessible to listeners across various income levels in the region.

Tips for Success

  • JOOX is essential for reaching listeners in Thailand, Malaysia, and Hong Kong
  • The platform's karaoke features mean catchy, singable tracks get extra engagement
  • Localized content and regional language tracks perform particularly well
  • JOOX's live streaming features can help you build a direct connection with Southeast Asian fans

COMMON QUESTIONS

Frequently Asked Questions

Upload your releases through LabelGrid and select JOOX as a destination. We handle delivery of your music and metadata to JOOX's streaming platform.

JOOX is a music streaming service popular across Southeast Asia, including Thailand, Malaysia, Indonesia, Hong Kong, and South Africa. Owned by Tencent, it offers free and premium tiers with karaoke features.

JOOX gives you access to key Asian markets where other Western platforms have less penetration. It's particularly strong in Thailand, Malaysia, and Hong Kong, making it essential for reaching Southeast Asian audiences.

Yes. JOOX includes built-in karaoke functionality that lets listeners sing along to songs. This feature increases engagement with your music and creates additional exposure opportunities.

After review, most releases go live on JOOX within 1-5 business days.

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