Joox
Market: Hong Kong, Macau & Southeast Asia
Overview
JOOX is a free music streaming app from Tencent. Alongside on-demand playback, it offers karaoke, live video chat rooms and short-form video, and it runs on mobile, desktop, web, Android TV and Google Nest devices. A paid VIP upgrade sits on top of the free tier.
Market / Platform Focus
According to its international site, JOOX operates in Hong Kong, Macau, Thailand, Malaysia, Indonesia and Myanmar. Its catalogue carries music from all over the world.
Yes — LabelGrid delivers your releases to JOOX. Distribution is included on every distribution plan, for record labels, distributors, and independent artists alike.
JOOX AT A GLANCE
- Typical go-live: timing varies by platform — submit at least 2 weeks ahead of your release date.
- Audio accepted: upload a lossless WAV (16-, 24- or 32-bit) or 16-bit FLAC master at 44.1 kHz or higher; LabelGrid delivers the format JOOX takes.
- Lossless, Hi-Res & spatial audio: Verify current JOOX support — do not assume lossless or spatial delivery.
- Territory: Hong Kong, Macau, Thailand, Malaysia, Indonesia and Myanmar, per JOOX (Tencent-affiliated).
- Metadata: ISRC per track and a UPC/EAN barcode (12-digit UPC or 13-digit EAN).
- Royalties: tracked in LabelGrid’s royalty accounting with automated splits from the Basic plan up.
LABELGRID
LabelGrid Integration
LabelGrid delivers your music to JOOX with complete and accurate metadata. Our integration supports high-quality audio, localized metadata, and territory-specific release dates.
Getting Started
To release your music on JOOX through LabelGrid, prepare your audio files, artwork, and metadata according to our specifications. Select JOOX in your release’s outlets, and LabelGrid reviews the release and delivers it to JOOX.
LabelGrid provides the tools you need beyond distribution: catalog management for your metadata and releases, royalty accounting with artist statements from the Basic plan up, and promotion tools including smart links and Spotify pre-saves.
JOOX delivery specifications
| Spec | Detail |
|---|---|
| Audio formats accepted | Upload a lossless WAV (16-, 24- or 32-bit) or 16-bit FLAC master at 44.1 kHz or higher; LabelGrid delivers the format JOOX takes |
| Lossless / Hi-Res support | Verify current JOOX support |
| Spatial audio | Verify current JOOX support |
| Artwork requirements | LabelGrid’s upload rule is square cover art at least 3000×3000 px, JPEG or PNG, sRGB; confirm any JOOX-specific rules with JOOX |
| Metadata required | ISRC per track and a UPC/EAN barcode (12-digit UPC or 13-digit EAN); full contributor credits recommended |
| Territory / availability | Hong Kong, Macau, Thailand, Malaysia, Indonesia and Myanmar, per JOOX (Tencent-affiliated) |
| Monetization model | Free tier with a paid VIP upgrade; royalties tracked in LabelGrid accounting with automated splits from the Basic plan up |
| Artist-profile linking | Verify current JOOX support |
| Pre-order / pre-save | Verify current JOOX support |
| Typical go-live after submission | Timing varies by platform — submit at least 2 weeks ahead of your release date |
| Delivery method | Delivery by LabelGrid |
Requirements can change — confirm current details with JOOX.
How long until my release is live on JOOX?
Timing varies by platform, so submit at least 2 weeks ahead of your release date. JOOX doesn’t publish a processing time we can quote. LabelGrid reviews your release, then delivers it to JOOX. Planning a specific release date? Leave that 2-week margin and confirm the current timeline with JOOX before you commit.
Related: music distribution · royalty accounting · automated royalty splits · pricing · compare distributors · LabelGrid for labels · regional platforms help article
WHY JOOX
Artist Benefits
By distributing to JOOX, your music reaches listeners in Hong Kong, Macau and Southeast Asia. Karaoke, live video chat rooms and short-form video give fans more ways to engage with it beyond standard streaming.
Key Features
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Available in Hong Kong, Macau, Thailand, Malaysia, Indonesia and Myanmar
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Catalogue of music from all over the world
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Karaoke and live video chat rooms for fan engagement
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Short-form video content alongside streaming
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Available on mobile, desktop, and smart devices
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Regional release date control for targeted campaigns
DEEP DIVE
What You Should Know About JOOX
Southeast Asian Reach
JOOX is a Tencent service and, according to its international site, serves listeners in Hong Kong, Macau, Thailand, Malaysia, Indonesia and Myanmar.
Features & Engagement
JOOX stands out with built-in karaoke, live video group chat rooms, and short-form video. Listeners can sing along to songs and gather with other fans around the music.
Free and VIP Tiers
JOOX's free tier is the front door, with a paid VIP upgrade on top, so listeners can start streaming without a subscription.
Tips for Success
- JOOX reaches listeners in Hong Kong, Macau, Thailand, Malaysia, Indonesia and Myanmar
- The platform's karaoke features let listeners sing along to your tracks
- Deliver titles and artist names in their original script where your release uses one
- JOOX's live video chat rooms give fans a place to gather around your music
COMMON QUESTIONS
Frequently Asked Questions
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