IMPRINT MANAGEMENT

Run It Like a Company, Not a Side Project

Imprint isn't just the white-label platform your customers see. Behind it sits the console where you actually operate: your whole roster in one place, your team working with proper roles, and a record of everything that happens. The boring parts of running a distribution business, done for you.

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Team roles list, support session viewing a customer account, and an activity log

EVERY CUSTOMER, ONE CONSOLE

Your Whole Roster on One Screen

Invite a new label in minutes with a guided setup, or open self-serve signup and let them come to you. Every account shows its plan, its catalog and its earnings on a single page, and the actions live right there: change a plan, suspend an account, offboard one cleanly. Suspending never touches music that's already live: the catalog keeps earning while the paperwork gets sorted.

YOUR TEAM, THEIR OWN KEYS

Roles That Match How Teams Actually Work

Owner

The person whose name is on the business. Full control of the brand, the money, everything underneath, delegated whenever you choose.

Manager

Customers and catalog, end to end. This is where most of your team will spend the working day.

Finance

Billing, earnings and payouts, without wading through release metadata to reach them.

Support

Helps customers and touches nothing else. Focus by design.

SEE WHAT THEY SEE

Support Mode Ends the Screenshot Chain

When a customer reports a problem, your support staff can open their account and look at exactly what the customer is looking at. Access is time-limited, read-only by default, and every session is logged. A problem that used to take a chain of screenshots and three emails gets diagnosed in one look.

THE BUSINESS, ON THE RECORD

Know What Happened, and How It's Going

A complete activity trail

Staff actions, plan changes and billing events all land in one exportable, role-scoped record. When a question comes up months later, the answer is on file, not in someone's memory.

A business health dashboard

Customer count, catalog volume, releases by status and revenue trends on one screen, with per-customer usage tracked against plan limits. Export it when planning season comes.

COMMON QUESTIONS

Frequently Asked Questions

Can my team members have their own logins?

Yes. Everyone on your staff gets their own account with a role that fits their job: Owner, Manager, Finance or Support. Every action is tied to the person who took it.

Can support staff access a customer's account?

Yes, through a dedicated support mode. It's time-limited, read-only by default, and every assist session is recorded, so customers get fast help and you keep full accountability.

What happens when I suspend a customer?

Their access and new submissions pause, but their released catalog stays live and earning. Suspension is a business action, not a takedown.

Is there a record of who did what?

Yes. The activity trail records staff actions, plan changes and billing events, and you can export it. Each role sees the slice that's relevant to them.

The Back Office Is Already Built

The console ships with Imprint, day one. Join the waiting list and get onboarded early.

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